The Consumerist: eBay Scammers Evolve, Use Live Chat "Customer Service Reps"
“When she tried to ask some questions about the transaction, they directed her to a live online chat that was mocked up to look like a real eBay customer service chat and tried to assuage her concerns….”
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a friendly linkblog covering email technology, spam prevention, "deliverability," and related topics.
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