Softpedia: Government-Sponsored Anti-Botnet Initiative Launched in Germany
“…ISPs play a critical role as they monitor their own networks for botnet activity and identify the offending IP addresses. Then they notify affected customers via email and direct them to the new anti-botnet center.
The center maintains a special website with information and tools that people can use to clean their computers. If this is not enough they can also call a hotline where they will receive assistance from specialists.”
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